Frequently Asked Questions (FAQs)

Welcome to the Mulberry Skies FAQs page! We've compiled a list of common questions to provide you with quick and helpful answers regarding our women's boutique style clothing and accessories. If you have any additional queries, please don't hesitate to contact our friendly customer support team.

Q: What is Mulberry Skies? A: Mulberry Skies is an online boutique specializing in women's boutique style clothing and accessories. We offer a curated collection of tops, dresses, and graphic tees designed to elevate your wardrobe with elegance and flair.

Q: How do I place an order? A: Placing an order with Mulberry Skies is simple! Just browse our website, select the items you love, choose your desired size, color, or any other available options, and add them to your cart. When you're ready, proceed to the checkout page and follow the prompts to enter your shipping details and payment information.

Q: What if I want to cancel my order? A:  We understand that sometimes circumstances may change, but once an order has been placed and checkout is complete, we are unable to make any changes, modifications, or cancellations to the order.  Our streamlined fulfillment process enables us to promptly prepare and dispatch your order, which unfortunately limits our ability to make changes once it is submitted.

We kindly ask that you carefully review your order details, including items, sizes, and shipping information, before completing your purchase. If you have any concerns or questions regarding your order, please don't hesitate to reach out to our customer service team. We will do our best to assist you within the bounds of our policy.

Q: What payment methods do you accept? A: We accept various payment methods to ensure a convenient shopping experience. You can pay for your order using major credit cards (Visa, Mastercard, American Express), PayPal, or other secure payment gateways.

Q: How long does shipping take? A: Domestic shipping within the USA usually takes 2-7 business days. Please note that these time frames are estimates and may vary depending on factors such as customs procedures or unforeseen circumstances.

Q: Do you offer free shipping? A: Yes! We offer free shipping on orders at  $50.00 and up. 

Q: What is your return policy? A: We want you to be completely satisfied with your purchase from Mulberry Skies. If for any reason you need to return an item, please refer to our Returns page for detailed instructions and eligibility criteria. 

Q: How can I track my order? A: Once your order is shipped, you will receive a confirmation email with a unique tracking number. You can use this number to track the progress of your shipment. Simply enter the tracking number in the designated tracking form on our website, and you'll be able to see the latest updates on the whereabouts of your package.

Q: Are the images on your website accurate representations of the products? A: We strive to provide accurate and detailed product images that showcase the design, color, and features of our items. However, please note that variations in monitor settings and lighting conditions may result in slight differences in color perception. We recommend reading the product descriptions and referring to customer reviews for additional insights.

Q: Can I sign up for your newsletter? A: Absolutely! We encourage you to join our fashion community by signing up for our newsletter. By doing so, you'll gain access to exclusive offers, early access to new arrivals, styling tips, and more. Simply enter your email address in the designated form at the bottom of our website to subscribe.

We hope these FAQs have provided helpful information. If you have any other questions or require further assistance, please feel free to reach out to our customer support team. We're here to make your shopping experience at Mulberry Skies exceptional and enjoyable.

Elevate Your Style. Mulberry Skies - Where Fashion Takes Flight.