Information We Collect
When you visit our website, place an order, or interact with our services, we may collect certain information from you. This may include:
Personal Information: We may collect personal information such as your name, email address, shipping address, billing address, and contact details. This information is necessary to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support.
Payment Information: To complete your transactions, we may collect payment information such as credit card details or other secure payment method information. Please note that we do not store your payment information on our servers. We utilize trusted third-party payment processors who adhere to stringent security protocols.
Device and Usage Information: We may collect information about your device, IP address, browser type, operating system, and browsing activity on our website. This information helps us enhance your browsing experience, improve our website's functionality, and ensure the security of our systems.
How We Use Your Information
The personal information we collect is used for the following purposes:
Order Processing and Fulfillment: We use your personal information to process, fulfill, and deliver your orders. This includes order confirmation, shipment tracking, and customer support related to your purchase.
Communication: We may use your contact information to communicate with you regarding your orders, respond to your inquiries, provide assistance, and send important updates about our products and services.
Personalization: With your consent, we may use your information to personalize your browsing experience, recommend products based on your preferences, and provide tailored content and offers.
Marketing and Promotions: If you opt-in to receive marketing communications, we may use your information to send you promotional materials, exclusive offers, and newsletters. You can unsubscribe from these communications at any time by following the instructions provided in the email or contacting our customer support.
Data Security and Sharing
Mulberry Skies takes data security seriously and employs industry-standard measures to protect your personal information against unauthorized access, disclosure, or alteration. We restrict access to your information to authorized personnel who require it for legitimate business purposes. We do not sell, trade, or transfer your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our website, fulfilling orders, conducting business activities, or providing customer support. These service providers are bound by confidentiality agreements and are required to safeguard your information.
Your Rights and Choices
You have the right to access, update, and correct your personal information. If you wish to review or modify your information, please contact our customer support. You also have the right to request the deletion of your personal data, subject to applicable legal requirements. Additionally, you can choose to opt out of receiving marketing communications by following the unsubscribe instructions provided in our emails.
Our website may contain links to third-party websites or services that are not operated or controlled by Mulberry Skies. We are not responsible for the privacy practices or the content of these websites.
SMS Text Messaging Terms and Conditions
Mulberry Skies, LLC provides this policy to explain how we use SMS text messaging. Please read these SMS Text Messaging Terms & Conditions ("SMS Terms") carefully. By completing the opt in, you expressly consent to receive Marketing and non-marketing text messages from Mulberry Skies, LLC, including text messages sent with an auto dialer, at the mobile number you provided. These messages can be recurring or one-time.
Opting in to receive marketing and non-marketing text messages is not required to purchase any products from Mulberry Skies, LLC. By providing your mobile number and opting in, you agree you have ownership rights or permission to use the number given to Mulberry Skies, LLC.
You may opt out of these communications at any time by following the procedure established by the text message. For example, replying "STOP" to any message you received. After this, you will no longer receive messages from that short code. If you want to join again, you can sign up as you did the first time and Mulberry Skies, LLC will start sending messages to you again.
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